RETURN AND REFUND POLICY
Refund and Return Policy
At Gamins Shop, we pride ourselves on providing top-quality products with impeccable craftsmanship. If there are any errors or defects that arise due to our oversight—such as incorrect items or manufacturing defects—we will be happy to provide a free replacement to correct the problem. However, please note that returns due to customer preference (e.g., wrong size, style, or color) are generally not accepted, as we encourage careful selection during the purchasing process.
Refund Terms (where applicable)
We are committed to your satisfaction and offer a refund or replacement for the following reasons:
- The product arrives defective or damaged.
- The print quality does not meet our high standards.
- The product delivered differs from the online description of the product.
To start a claim, please contact us with clear photos of the product you received and any additional details to support your case. Our dedicated customer service team will carefully review your claim. Once approved, you will receive a free replacement or a full refund, handled with care and efficiency.
Additional Requests
For all other concerns, our friendly support team is always available to assist. If your claim is validated, we will provide a return shipping address. Please note that the customer is responsible for return shipping costs and refunds will be issued within 5-7 business days of receipt of the returned product. Contact us at support@gamins.shop to get started—your satisfaction is our top priority!
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Address: 2452 W Florian Ct, Decatur, IL 62526, United States
Email: support@gamins.shop
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